We are currently looking for Technical Support Specialists, to join
our client's team in Sofia.
The Technical Support Specialists will be responsible for handling
customers` requests and resolving cases pertaining mainly to
technical issues.
The roles necessitated an office-based work style.
This role is on 24/7 work schedule: 09:00 – 18:00 / 16:00 – 01:00,
and night shifts
All applications will be treated with strict confidentiality. Easy
Consult Recruitment and Employment activities are based on a
Recruitment license № 2339/ 30.08.2017.
• Helps customers through email, phone, or chat quickly and
accurately.
• Assists security team with installing, setting up, and fixing
hardware and software.
• Figures out and fixes problems for customers from start to
finish.
• Writes down cases and important lessons to help improve the
customer service.
• Checks out new devices that client makes before they're
available to the public.
Телефон: +359 882 569 414
