Astrea Recruitment
Travel Support Agent with Norwegian, Finnish, Danish, Swedish, Dutch and English
София
длъжност на пълно работно време

Travel Support Agent with Norwegian, Finnish, Danish, Swedish, Dutch and English

София длъжност на пълно работно време

За нас

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a world-wide recognized company offering business improvement
services and solutions. We are on a lookout for friendly, motivated and adaptable problem-
solvers for the role of Travel Support Agent with Norwegian, Finnish, Danish, Swedish, Dutch
and English.

Отговорности

Essential Duties and Responsibilities:
* Utilizing various channels to communicate with clients (email, chat, in and outbound calls);
* Dealing with clients’ issues in swiftly and offering easy-to-follow solutions;
* Offering amazing customer service by actively listening to their issues and showing
understanding and care;
* Keeping up-to-date records of every interaction by logging information in the system;
* Up-keeping on your knowledge of company’s products and services;
* Supporting other colleagues and improving the business process together.

Изисквания и необходими умения

Requirements:
* Fluency in Norwegian, Finnish, Danish, Swedish, Dutch and English (written and spoken);
* PC literate with good MS Office application skills;
* Customer-oriented and friendly, able to explain the solution process and guide the clients;
* Good with prioritizing and time management;
* Motivated to learn and became a capable problem-solver;
* Flexible and able to adapt to different people and their needs.

Ние Ви предлагаме

Our client offers:
* Attractive remuneration, performance-based bonuses and paid annual leave;
* Life insurance, a fully-covered medical plan and transport allowance;
* Work from home option and standard working time and week;
* Organized initial training during first 4 weeks;
* Various in-house career developing options;
* Great work atmosphere that encourages team-work and rewards effort.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N MA_TSANFDSD

Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Информация за контакт

Телефон: 0885 865 066

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