TELUS International Bulgaria
Trust & Safety Specialist for Supercell Games Account with Turkish and English (Email Only)
София
длъжност на пълно работно време

Trust & Safety Specialist for Supercell Games Account with Turkish and English (Email Only)

София длъжност на пълно работно време

За нас

About us: TELUS International Bulgaria is a publicly-traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Отговорности

TELUS International Bulgaria is looking for a Trust & Safety Specialist for Supercell Games Account with Turkish and English to join our Team!

As a Supercell Trust & Safety Specialist, you’ll be on the front line of ensuring the safety of our fans and players from around the world. You’ll do this by having a deep understanding of our policies, and the intent behind those policies. You’ll use this understanding enforcing the Community & Safety Policy by responding to safety issues from users.

Responsibilities:
Maintain a strong understanding of Safety Policy guidelines
Maintain a strong connection to your market’s pop culture and current affairs
Enforce Community and Safety Policy through moderation tasks
Respond to Trust & Safety related support tickets
Work with Trust & Safety Lead & Champion on escalations and in-game security incidents
Support broader Trust & Safety projects

Изисквания и необходими умения

Requirements:

Strong proficiency in Turkish and English language
1+ years supporting an online/gaming community
1+ year experience in social media/game moderation
Demonstrable understanding of current/pop culture within your language/market
Comfortable working with issues of harm, self-harm, sexual abuse material, hate material, etc.

Ние Ви предлагаме

We Offer:

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about the well–being of our team members, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

Информация за контакт

Телефон: +35929317330

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