User and Access Management Specialist (f/m/d) @ A1 Competence Delivery Center
А1 България ЕАД
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User and Access Management Specialist (f/m/d) @ A1 Competence Delivery Center
North Macedonia; София; Serbia
full-time

User and Access Management Specialist (f/m/d) @ A1 Competence Delivery Center

North Macedonia; София; Serbia full-time

Job Description

Strength. Care. Growth

A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated to delivering a full range of high-quality IT, network, financial and other services to support A1’s operations across all OpCos, independent of location.

Using the power of being OneGroup and leveraging synergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’ enhancement, paired with job stability.

Role Overview:

We are looking for a motivated and detail-oriented User & Access Management (UAM) Specialist to support our team with day-to-day IAM operations. Your main focus will be on recurring tasks in Microsoft Active Directory and other connected applications, helping ensure that user access is managed efficiently, securely, and in compliance with internal policies.

Role insights:

  • Perform daily and recurring IAM tasks such as user account creation, modification, and deactivation.
  • Assign and review group memberships and access rights in Active Directory.
  • Manage access requests and support provisioning across connected applications.
  • Document procedures and contribute to process improvements.
  • Support audits and compliance checks by ensuring accurate access records.
  • Collaborate with IT support and security teams to resolve access-related issues.

What makes you unique:

  • Basic understanding of Active Directory concepts (users, groups, permissions).
  • Detail-oriented and responsible when working with sensitive data.
  • Strong communication skills and a team-oriented mindset.
  • Willingness to learn and grow in the field of IAM.
  • Fluent in English (German is a plus).

Nice to Have:

  • Familiarity with IT ticketing systems (e.g., ServiceNow, Jira).
  • Basic scripting skills (e.g., PowerShell).
  • MInterest in IT security and compliance.

Job code: AIT010P209

Job classification: 9 - (Global Level)