**All interviews will be conducted remotely (online or by
Pontica Solutions is an award-winning BPO company that offers great opportunities for young professionals in the field of customer success, people management, project management, marketing, and IT.
You will work for an international company providing background checks and employment screenings. Your role as a Verification Specialist comprises of receiving and processing occupational health services and drug test requests. As well as communicating with different parties and conducting Internet/database research to complete very important reports.
Join our Verification team in Varna.
Process and complete drug test results to ensure delivery to
Contact clients with non-negative results
Register donors for drug retests due to dilute or incomplete test results per client preferences
Consult with vendors, labs, clinics, and medical review services on abnormal test situations or results
Respond to incoming calls or emails from clients requesting additional information on test results
Other duties related as assigned.