Wholesale Specialist

Challenge mastered.

Strength. Care. Growth

Did you know that A1 Bulgaria is working on international projects as well?

Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.

State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.

You’ll know A1 Bulgaria is the right place for you if you are driven by:

Opportunities to learn and build your career;
Meaningful work in a stable and fast-paced company;
Diversity of people, projects, and platforms;
A supportive, fun, and inspiring place to work.

Would you like to join us?

Ivaylo Petrov is looking for a new team member.

Your daily tasks will include:

Administering, monitoring, and maintaining systems for optimal availability and performance;
Supporting testing and production environments, deploying builds, fixes, and performing troubleshooting;
Managing billing, rating, and batch processing tasks, including monthly bill runs;
Handling incidents by analyzing logs, managing errors, and resolving issues within SLAs/OLAs;
Using the ticketing system to resolve issues or escalate to the appropriate teams;
Coordinating with business units for queries and requests;
Preparing regular and ad-hoc reports;
Executing SOX controls;
Developing automation scripts for routine tasks;

We’ll know you can make it if you have:

At least 1 year of experience supporting Windows-based applications;
A degree in IT, Telecommunications, or a related field;
Hands-on experience with scripting (file operations, monitoring, automation);
Experience with MS SQL databases (writing and optimizing queries);
Log analysis and error handling experience (UI and OS level);
Strong troubleshooting skills;
Practical experience with MS Office and Atlassian products (Jira, Confluence);
Familiarity with SOX controls and compliance;
Fluent in written and spoken English.

The following skills will be considered an advantage:

Any knowledge and/or experience with UC4 (Automic), Job Scheduling;
ITIL (Incident-, Problem-, Change-, Deployment-, Event-Management);

Our gratitude for the job done will be eternal, but we’ll also offer you:

Innovative technologies and platforms to “play” with;
Modern working environment for your comfort;
Friendly, ambitious, and motivated teammates to support each other;
Thousands of online and in-person learning opportunities to grow;
Challenging assignments and career development opportunities in multinational environment;
Attractive remuneration package;
Flexible working schedule and opportunity for home office;
Numerous additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.


Not sure yet? See us in action in our A1 Blog.