At our company, we believe the right job can transform a
person's life and the right person can transform a business.
We're passionate about connecting our candidates with the right
job for them. You are not an exception!
The extensive experience in the human resources industry under our
belt has given us valuable insights and extensive knowledge of the
corporate cultures and thus enabled us to locate the best
candidates for our clients.
Our client, a trusted outsourcing partner with multiple
successfully executed projects across international clients, is
expanding its team.
You will join as a strategic and operational contributor, with a
vital role in coordinating, controlling, and supporting key
processes in the position of:
Workforce Planning Analyst with English
HRS Recruitment Services Bulgaria is licensed by the National
Employment Agency under No. 2525, issued on 26.04.2018.
· Handle shift operations, including sick calls and daily
assignments, ensuring proper team rotation.
· Assign daily table responsibilities to the agents, ensuring a
fair and efficient rotation of Team Members.
· Track daily attendance and promptly inform Team Members of any
schedule changes via phone or email, while coordinating emergency
leave requests with the Scheduling department;
· Monitoring real time performance and measuring KPI's by
tracking productivity.
Телефон: 02 419 14 14
