Pontica Solutions is a Stevie® award-winning BPO company that
offers great opportunities for young professionals. We have managed
to create a sustainable and people-oriented team and to concentrate
our expertise in quality.
Our client is a fast-growing company, providing its customers with the opportunity to experience the adventure of world’s biggest and most captivating lottery games and is looking for positive and motivated people to become part of its team.
Work with the client on the launch of their new product – build
templates; review translation/localization of the website for the
Develop and maintain relationships with German customers mainly over chat and email.
Explain different promotions, products and assist with resetting passwords, verifications, payments, etc.
Ensure clients receive the highest level of customer service.
Execute an organized, efficient and structured working process.
Meet predetermined targets and represent the company in a professional manner.