Pontica Solutions is a Stevie® award-winning BPO company that offers great opportunities for young professionals. We have managed to create a sustainable and people-oriented team and to concentrate our expertise in quality. We are now looking for a motivated professional to work for one of our clients - an expanding French company.
Provide customer support and ensure clients receive the highest
level of customer service.
Execute weekly reporting, monthly review presentations, and quality evaluation.
Execute an organized, efficient and structured working process.
Meet predetermined targets and represent the company in a professional manner.
Supervision and organization of the team workflow.