Business Analyst | Finance, Operations, Client Services

Business Analyst | Finance, Operations, Client Services

Sofia full-time

Job Description

Unique Features:
Х One of the most positive and people-oriented work environment in the IT sector.
Х A fresh team in Bulgaria to work on an international level.
Х A list of customer brands that speaks for itself.

Х Analyze, assist and follow up operational issues until resolution.
Х Actively take part in meetings when it concerns the daily activities improvements.
Х Understand and use the company back office tools like ERP systems and associated reporting tools.
Х Report the various business key metrics for the client programs and assist the Business Manager in preparing the QBRs.
Х Communicate directly with clients the detected issues and their status and resolution.
Х Identify business opportunities for both the company and the clients through creativity, proactivity, deep analysis and understanding of the client business processes.
Х Prepare and analyze bi-weekly forecast updates.
Х Validate weekly СflashТ invoices, make the necessary analysis until resolution in case of discrepancies, liaise with accounting department and with the client.
Х Understand the key P&L client financial metrics - sales revenue, service fees, margin.

Х 3+ years of experience in Account Management and/or Support.
Х Very good communication skills with internal and external clients.
Х Solid knowledge of Microsoft tools (Access, Excel, Outlook, etc.) and knowledge of any ERP system (SAP, Axapta, etc.).
Х Digital knowledge using a content management system (CMS) and/or e-commerce platform (eg. Magento, Joomla, Boutique builder, Demandware, ATG, Intershop, Hybris, IBM websphere, etc.)
Х Ability to identify upselling opportunities to the company clients.
Х Project management and public speaking skills are highly desirable.

Company Offer:
Х An international IT, consulting & operations company with offices all over the world.
Х Excellent opportunities for career development.
Х Competitive salary, social & other benefits.
Х Regular working hours.

If you find our proposal interesting and want to receive more information, please send your CV in English by applying online!

All applications are confidential. JobTiger.bg is a Bulgarian online job board and licensed recruiting company (License No.2547, 08.06.2018).

HRW 2019