Astrea Human Resources was found in 2007 with one principal mission
– to be different.
We transformed this vision into a key driver of our efforts to be
always available when our clients or partners need us to advise and
guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – one of the world leaders in the
outsourcing business – we are looking for
a Team Leader with German and English.
Essential Duties and Responsibilities:
- Manage a team of content moderators and be the primary escalation
point of the team;
- Set clear team goals and engage all members to achieve them;
- Delegate tasks and set deadlines for the team;
- Organize agent schedule, keep track of holidays and sick
leaves;
- Conduct analysis of the team’s performance and report to senior
level management;
- Create an inspiring environment with open communication
culture;
- Complete paperwork and monitor the quantitative and qualitative
achievements.
Phone: 0885 865 066
