Astrea Recruitment was founded in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be
always available when our clients or partners need us to advise and
guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – one of the top companies in the online
entertainment industry – we are looking for an Non-Voice Support
Consultant with Romanian, French, German and English (shifts) who
could join their team of client support experts.
Essential duties and responsibilities:
* Communicate with users through non-voice-based channels – emails
and chat sessions;
* Report and escalate complex inquiries to the respective
supervisor;
* Provide consistent customer service and follow the established
data protection procedures;
* Enhance the level of support by building strong client
relationships;
* Contribute to the friendly work environment and communicate
effectively.
Phone: 0885 865 066
