Astrea Recruitment
Technical Support Specialist Level 2 with Dutch and English
София
длъжност на пълно работно време

Technical Support Specialist Level 2 with Dutch and English

София длъжност на пълно работно време

За нас

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – one of the biggest companies in the field of computer technology. We
are on looking for open-minded thinkers, ready to take on challenges, for the role of Technical Support Specialist Level 2 with Dutch.

Отговорности

Essential Duties and Responsibilities:
* Providing external customers with telephone, email, chat, social media and online remote
support for problems encountered while using hardware and/or software products;
Applying diagnostic techniques to identify problems, examine causes and suggest solutions
to fix the faults;
* Answering questions about installing, configurating, operating, adjusting and using the
products;
* Following the predefined procedures and policies responsibly;
* Providing direct support to Level 1 colleagues with resolving customer’s issues with
hardware and/or software.

Изисквания и необходими умения

Requirements:
* Great Dutch and English language skills;
* Appreciates a challenge and is eager to learn;
* Positive and open attitude;
* Goal oriented and self-motivated;
* Masterful MS office skills (Word, Excel);
* Must have computing technology knowledge and skills (operating systems, external connectivity, software applications, data storage, hardware and additional devices);
* Previous experience on a similar role and/or in technical support is an advantage.

Ние Ви предлагаме

Our client offers:
* Attractive salary and additional health benefits;
* Further professional development and growth opportunities;
* Extensive and detailed training programs;
* Access to best practices, cutting-edge technologies;
* Excellent working environment;
* Transport and sports card, food vouchers (value of 60 BGN);
* Company events.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SHL_TSSLTD)

Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Информация за контакт

Телефон: 0885 865 066

VCD