Are you fluent in German and looking to further your international
career? Then this opportunity is for you! Our award-winning client
is currently looking for fluent German speakers for several
exciting Customer Service roles across several industries including
Fashion, Retail, Technology and Tourism.
As a Customer Service Representative your role is to handle customer issues via multiple contact channels (phone, e-mail, chat) with empathy and efficiency to provide customers with the best service and experience. Besides speaking fluent German, you also need to have a good level of English (B2 level).
It requires maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. On top of great career progression opportunities our client offers fantastic employee benefits and an attractive relocation package for those living outside of Bulgaria.
-Providing accurate and professional customer service and technical support to customer and partners
–Competently supporting customers with all questions and inquiries about our product and service
-Guaranteeing contact resolution in a timely manner and maintaining the highest level of quality in every customer interaction
-Ensuring achievement of agreed KPIs, targets and deadlines
-Fluent German language skills (at least C1 level) as well as a good knowledge of English (at least B2 level)
-Good communication skills and customer focus
-Time management and multitasking abilities.
-Ability to work in a team
-Previous customer service experience is highly desirable
-Competitive monthly salary of 2600-2800 BGN
-Fantastic and quick career progression
-Free medical care and corporate benefits
-Chance to join an international and experienced team
-Comprehensive relocation package for those living outside of Bulgaria
Interested? Then apply here today or get in touch with Alanna at +443300527560