Astrea was found in 2007 with one principal mission – to be
different. We transformed this vision into a key driver of our
efforts to be always available when our clients or partners need us
to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
Our partner is one of the leading BPO service providers in Bulgaria. Currently they’re looking for a highly motivated Billing Agent with fluent Dutch, Polish, Czech, German or Spanish, French, Italian and English.
Essential Duties and Responsibilities:
* Manage and analyze daily billing and collections cases being assigned to the queue per territories;
* Familiarity with CRM and/or billing software will be considered as a strong advantage;
* Ensure unbilled items are issued in a timely manner in line with targets/SLA’s set;
* Daily validation and clearance of meter reading errors, contract errors, Partner Portal errors which are causing unbilled items;
* Monitoring of billing holds.
Phone: 0885 865 066