Astrea Recruitment was found in 2007 with one principal mission –
to be different. We transformed this vision into a key driver of
our efforts to be always available when our clients or partners
need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us for one of our clients – a next generation global tehcnology company – we are looking for Operations Support with German and English (with standard working hours Monday-Friday).
Essential Duties and Responsibilities:
Accept requests through non-voice communication channels, logs and identifies the problem;
Respond to customers via email and outbound calls;
Investigate the escalation, coordinate with other departments to identify best course of resolution;
Keep all involved parties on the status of the case.
Phone: 0885 865 066