Pontica Solutions
50 - 300 служителя Apply See employer
Customer Success Specialist with French and English (part and full-time options)
Varna
full-time

Customer Success Specialist with French and English (part and full-time options)

Varna full-time

About us

**All interviews will be conducted remotely (online or by phone).

In 5 years, our client has evolved from a start-up to Europe’s leading on-demand logistics platform that allows businesses in any industry to deliver to their customers with never-seen-before speed & efficiency.

Join our Stuart team in Varna and work with amazing minds that change the way goods are delivered in urban areas.

Responsibilities

Ensure good communication between couriers and customers to guarantee the success of each delivery.
Resolve problems that may arise during deliveries.
Make sudden, late-notice changes when necessary.
Troubleshoot client and driver issues.
Work in collaboration with LiveOps team to improve operational performance.

Requirements and necessary skills

Ensure good communication between couriers and customers to guarantee the success of each delivery.
Resolve problems that may arise during deliveries.
Make sudden, late-notice changes when necessary.
Troubleshoot client and driver issues.
Work in collaboration with LiveOps team to improve operational performance.

We offer

An attractive remuneration + performance bonuses. Referral bonuses.
Different shifts (Monday-Sunday). Transport costs covered.
Part-time options.
Full training – provided by the client.
Additional health insurance and other social benefits. Exclusive discounts & offers.
Open-minded management team promoting innovation, personal and professional development.
Permanent employment; full-time.
Employer: Pontica Solutions Ltd.

Contact Information

Phone: 0885682878

VCD