**All interviews will be conducted remotely (online or by
Pontica Solutions is an award-winning BPO company that offers great opportunities for professionals in the field of customer success, people management, project management, marketing, and IT. As we are growing fast, we are looking for an experienced Account Manager to join our team in Varna.
Responsible for the teams’ overall performance; helps team managers
develop their skills and takes measures to improve their KPIs when
Delivers world-class service to the client.
Executes regular presentations and reporting to both the Client and C-level management in Pontica.
Delegates effectively within the team to deliver business results.
Monitors and achieves financial and operational targets set.
Works with all departments in the company to ensure smooth operations