Astrea Recruitment
20 - 50 служителя Apply See employer
BPO Trainer with German Language
Sofia
full-time

BPO Trainer with German Language

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or
partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – one of the leading BPO service providers in Bulgaria – we are looking for Trainer with German language.

Responsibilities

Essential Job Duties and Responsibilities:
* Prepares for training delivery and delivers various learning methodologies to ensure effective and
consistent delivery;
* Training needs analysis; module preparation, revision and review;
* Review employee performance and learning;
* Identifying training need improvements and giving feedback to existing agents;
* Will gather data to identify the impact of learning and performance solutions and leverage data to provide recommendations for improvements;
* Prepares weekly training updates to give status reports on on-going training and participants, status of each consolidated issues which serves as feedback from clients.

Requirements and necessary skills

Requirements:
* Excellent German and good English skills;
* Excellent Team player;
* 1-2 years experience on relevant position;
* Knowledge of Call Centre training and implementation;
* Good communication and interpersonal skills.

We offer

Our client’s offer:
* Attractive salary, life insurance and additional health care and dental package;
* Various growth opportunities and performance related pay;
* Standard working time;
* Chance to work in a friendly, dynamic environment as part of a cooperative team where personal and professional commitment are valued.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N PP_TG)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Contact Information

Phone: 0885 865 066

VCD