Telenor Bulgaria EAD
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Business Support Systems Expert

Business Support Systems Expert


About us

Theres never been a better time to join the world of telecommunications. In Telenor Bulgaria you will grow. Innovate. Discover. And make amazing every day. Join us in bringing the future today.

Role Overview:

Perform a leading role in business analysis, configuration, development, integration UAT planning of the Companys Business Support Systems and related services/ infrastructure.


Business analysis, configuration, support for UAT, planning and management of Companys Business Support Systems
Participate in development of functional specification documentation of new Business Support Systems
Coordination role for implementation of additional software, hardware, new services and modification/ upgrades of existing ones. BSS capacity and license planning
Follow up the existing and take active role in building new processes and procedures; participate in development, establishment and documentation of internal procedures, rules, and requirements aiming to ensure smooth operation, effectiveness and accuracy of the Business Support Systems and related services/ infrastructure
Participate in planning and implementation of long-term strategic initiatives in order to ensure integration of current and future technologies
Develop solutions to complex problems and work together with the system designers aiming at integrating these solutions with the current systems
Participate in integration of third-party systems/ applications to Company Business Support Systems
Ensure the accuracy of newly implemented solutions, applications or features in the Business Support Systems

Requirements and necessary skills

University degree in Computer Science/ Telecommunications or similar
At least 3-years experience working in Technology Area (Billing/ IT/ Engineering/ Operations) for a telecom operator
Knowledge in the area of customer-oriented applications and processes
View on technology trends and architectural approach
Strong planning and organizational skills
Project management skills
Very good communication and interpersonal skills
Very good command of English

We offer

Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
Annual bonus based on your personal performance
Preferential prices for mobile devices and accessories
Unlimited mobile services and mobile internet
Flexible working hours
Monthly food and gift vouchers
Transportation allowance
Additional health insurance


Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality and in compliance with applicable law regarding personal data protections.