Astrea Recruitment is a company in the Human Resources field. Our
goal is to find the
most appropriate individuals for our business partners.
For one of our clients – a global leader in customer experience management – we are looking for a Gaming Gear Support Agent with German, Russian,Dutch, Spanish, Polish, French, Italian and English. The employee will answer inquiries from users regarding gear from one of the most recognizable gaming product brands.
Essential Duties and Responsibilities:
- Answer customer inquiries in a timely manner;
- Assist users with basic configuration and optimization of the devices’ settings;
- Follow up with users and improve the overall customer experience;
- Demonstrate sufficient product knowledge and analytical thinking;
- Document cases according to the established standards of the company.
Phone: 0885 865 066