APEX FUND SERVICES (BULGARIA) EOOD
IT Release Manager
София
full-time

IT Release Manager

София full-time

About us

The Apex Group is a global financial services provider with 5,000 staff across 50 offices globally. We look to recruit bright, articulate and numerate employees who are not afraid of a challenge and are prepared to work hard and love what they do.
Every employee plays a part in making Apex who we are today and the more that we grow, the more important that becomes. Whatever your career path or specialism Apex provides a global platform to allow you to thrive.

Due to growth in the business Apex Group has a new position of IT Release Manager and we are seeking candidates with strong experience working within the ITIL Framework and a solid understanding of the fundamentals of the delivery of IT Services via an Outsourcing Partner or Partners.

Responsibilities

You will have demonstrable experience of formal Change Management utilising ITIL change and Release Management processes and through using recognised industry standard formal change processes in a large organisation which is heavily reliant on a complex and change sensitive, highly critical Technology Platform.

As IT releases can regularly be planned out of normal hours, the role will require out of hours coverage to facilitate releases.

Key duties and responsibilities:

• Lead the end to end IT Release Management process;
• Establish Release Management procedures, processes, metrics and standards;
• Ensure Release Management processes are developed further, continuously monitored and improved over time to ensure optimal efficiency;
• Develop and maintain documentation related to the process and procedures on build and release, various notification lists and dependencies;
• Liaise with all stakeholders (QA, Development, Operations, Data, Product, and Project Managers) to manage any issues, requests and conflicts;
• Participate in CAB meetings to discuss release scope and/or roadblocks;
• Execute, control and manage a schedule of planned releases to pre-production and production environments;
• Work with QA, Development and Operations to ensure that development projects adhere to the release process and change procedure guidelines;
• Forward Plan the release windows and cycles across a portfolio;

Requirements and necessary skills

Experience and skills:

• 3rd Level Degree in IT Discipline or similar;
• 3+ years of previous release and/or project management experience, (Solid understanding of project management principles preferred);
• ITIL Certified v3 with experience in an ITIL environment;
• Experience with Change and Release management processes;
• Experience in outsourced IT preferable, technical background in infrastructure desirable;
• Detail oriented, self-motivated, able to work independently with little or no supervision, and is committed to the highest standards of quality for the entire release process;
• Experience with modern tools and methodologies for managing source control, packaging and software release;
• Good communications skills, both written and verbal;
• Good documentation skills;

We offer

What you will get in return:

• A genuinely unique opportunity to be part of an expanding large global business;
• Exposure to all aspects of the business, cross-jurisdiction and to working with senior management • directly;
• Work for a fast developing and one of the world leading independent fund administrators;
• Opportunities for professional development;
• Competitive remuneration package including various benefits;
• Positive and hospitable work environment.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit our CSR policy page .

If you are looking to take that next step in your career and are ready to work for a high performing organization, alongside talented people who take pride in delivering great results, please submit your application.
VCD