Astrea Recruitment
20 - 50 служителя Apply See employer
Consumers Care Representative with Finish, Swedish, Dutch, Russian, French, Danish, Norwegian
Sofia
full-time

Consumers Care Representative with Finish, Swedish, Dutch, Russian, French, Danish, Norwegian

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – global leader in the field of customer experience solutions. We are
looking for driven, open and customer-oriented individuals for the role of Consumer Care
Representative with Finish, Swedish, Dutch, Russian, French, Danish, Norwegian and English.

Responsibilities

Essential Duties and Responsibilities:
* Using all communication skills in order to understand customer’s issues correctly;
* Paying close additional attention to sensitive issues and contacts;
* Committing to understanding consumers’ expectation for different products;
* Developing detailed understanding of the company’s product portfolio;
* Supporting colleagues and constantly improving of consumer’s experience.

Requirements and necessary skills

Requirements:
* Good Finish, Swedish, Dutch, Russian, French, Danish or Norwegian and English skills
(verbal and written);
* Good typing and MS Office skills,
* High school education, work experience in a similar role is an advantage;
* Strong verbal communication skills, active listening, empathy and ability to recognize and
manage emotions;
* Excellent organizational, analytical and decision-making skills;
* Friendly and open, team-oriented attitude.

We offer

Our client offers:
* Attractive remuneration and benefits package (life insurance and medical plan that is fully
covered by the company);
* Holiday pay and transportation allowance;
* Varying career growth opportunities and reward and recognition events;
* Fresh, modern office with great staff facilities.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CCRF)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Contact Information

Phone: 0885 865 066

VCD