For our customer, one of the biggest BPO companies in the world
with an office in Sofia we are looking for a Game Support
Representative with Italian and English.
As a Game Support Representative with Italian and English you
will be a part of a great team and all together will:
• Assist our players with any issues they might experience or
report via email and chat only;
• Focus on the player and provide the ultimate player
experience;
• Listen to the voice of the players and communicate it further to
the appropriate teams;
• Work with our team to improve our processes.
Requirements:
• Fluency in Italian and a good command of English;
• Gaming experience - you have played games and you can relate to a
player’s concept, community, and mindset;
• Player empathy and understanding a player’s perspective when
tackling their issues;
• Understanding of Player Support;
• Desire to help the players as best as possible and to contribute
to the team’s success.
They will give you:
• Work from Anywhere Availability
• Achievable targets & Unlimited Sales Bonus
• Attractive salary
• Fully paid training
• Stable job and career development opportunities
• Flexible working time - Opportunity to work on 4, 6 or 8 hours
shifts
• Additional health insurance & Transportation allowance
• Great and supportive team
• Special Discounts and Offers (Food vouchers, Multisport
cards)
• Special benefits for our team members (Gym, yoga classes,
massages and corporate psychologist in the office)
• Positive international working environment (Relax zones,
PlayStation and billiard corners)
• Employee referral bonuses & Recognition programs
We thank all interested applicants, but we will only contact a
shortlist of them! All applications are confidential. JobTiger is a
Bulgarian online job board and licensed recruiting company (License
No.2547, 08.06.2018).