Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – leading provider of customer experience solutions and innovations.
We are looking for communicative, bright and driven problem-solvers for the role of Level II
Tech Support Specialist with Hungarian, Czech, German, Italian and English.
Essential Duties and Responsibilities:
* Paying close attention to customers’ issues and questions;
* Diagnosing the problem and offering help;
* Using all resources available to help solve the issue in a timely manner;
* Demonstrating in-depth knowledge about the company’s services and products;
* Communicating with ease and clarity, presenting information in a brief and concise way;
* Ensuring great customer experience by demonstrating empathy and patience.
Phone: 0885 865 066