Astrea Recruitment
Level II Tech Support Professional with Hungarian, Czech, German, Italian and English
София
длъжност на пълно работно време

Level II Tech Support Professional with Hungarian, Czech, German, Italian and English

София длъжност на пълно работно време

За нас

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – leading provider of customer experience solutions and innovations.
We are looking for communicative, bright and driven problem-solvers for the role of Level II
Tech Support Specialist with Hungarian, Czech, German, Italian and English.

Отговорности

Essential Duties and Responsibilities:
* Paying close attention to customers’ issues and questions;
* Diagnosing the problem and offering help;
* Using all resources available to help solve the issue in a timely manner;
* Demonstrating in-depth knowledge about the company’s services and products;
* Communicating with ease and clarity, presenting information in a brief and concise way;
* Ensuring great customer experience by demonstrating empathy and patience.

Изисквания и необходими умения

Requirements:
* Great command of Hungarian, Czech, German or Italian;
* Strong English communication skills;
* Technical or customer support experience is considered an advantage;
* Analytical tinker with solid troubleshooting and problem-solving skillset;
* Adaptable and customer-oriented with great soft skills;
* Able to time-manage easily and present information in a clear and simple way.

Ние Ви предлагаме

Our client offers:
* Strong salary package and free health insurance;
* Standard work week, from Monday to Friday;
* Personalized trainings according to technologies maintained at the company;
* Access to reading materials and support information;
* Guidance and opportunities for further career development;
* Supportive work atmosphere and a sports card discount.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_LIITSP)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Информация за контакт

Телефон: 0885 865 066

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