Astrea Recruitment
20 - 50 служителя Apply See employer
Customer Support Agent with Dutch, German, Italian (FTE and PTE)
Ruse
full-time

Customer Support Agent with Dutch, German, Italian (FTE and PTE)

Ruse full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – leader and world-renowned company offering customer experience
services. We are on a search for motivated, communicative and open individuals for the role
of Customer Support Agent with Dutch, German, Italian (FTE and PTE).

Responsibilities

Essential Duties and Responsibilities:
* Providing support via live chat, calls and email;
* Listening to and answering the customer’s questions;
* Providing in-depth knowledge of the company’s products;
* Offering guidance and resolving the customer’s issues;
* Managing the customer experience by explaining and answering simply and clearly.
* Striving daily to improve personal skills and the service offered to customers.

Requirements and necessary skills

Requirements:
* Great Dutch, German, Italian verbal and written skills;
* Very good understanding and use of English language;
* Solid PC user skillset;
* Customer-oriented problem-solver;
* Able to adapt and empathize with customers;
* Driven to improve performance and provide the best customer experience.

We offer

Our client offers:
* Attractive remuneration;
* Additional health insurance and Eye Care reimbursements;
* Both FTE and PTE options available;
* 20 leave days per year;
* Various trainings available as well as opportunities for career growth;
* Supportive and friendly work environment.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CSA_R)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Contact Information

Phone: 0885 865 066

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