Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be
always available when our
clients or partners need us to advise and guide them in taking
important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – worldwide services company dealing with
analytics and management
operations. We are on a lookout for bright, organized and customer
focused individuals for
the role of Contact Center Specialist with Spanish, Italian,
Russian, French, Dutch and English.
Essential Duties and Responsibilities:
* Serving as a first point of contact for customers, partners and
employees via phone, chat and email;
* Striving towards providing positive and low effort
experience;
* Identifying and understanding the issues and offering
easy-to-follow solutions;
* Forwarding complex and sensitive cases to the right team;
* Acting as a part of a team, helping and supporting others to the
best of your abilities.
Phone: 0885 865 066
