Astrea Recruitment
20 - 50 служителя Apply See employer
Backoffice Travel Support Specialist with Galileo System
Sofia
full-time

Backoffice Travel Support Specialist with Galileo System

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – world renowned company in the field of customer experience services, we
are looking for Backoffice Travel Support Specialist with Galileo System.

Responsibilities

Essential Duties and Responsibilities:
Documenting and tracking information in call tracking database;
Listening and understanding the customer’s issues;
Maintain basic knowledge of client products and services;
Taking part in activities focused on improving customer satisfaction;
Email communication with clients, less phone calls.

Requirements and necessary skills

Requirements:
Excellent English skills;
Mandatory experience with Galileo system;
Experience in a customer service environment;
Good communication and relationship skills;
Strong computer navigation skills.

We offer

Our client offers:
Full time job, on shifts (without night shifts);
Competitive salary and a medical plan (fully covered by the company);
Additional life insurance, and a transportation allowance;
Training and options for improving skills;
Open and cooperative work climate and a modern place to work at.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_TSS)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Contact Information

Phone: 0885 865 066

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