Astrea Recruitment
20 - 50 служителя Apply See employer
CTC Representative with Spanish and English
Sofia
full-time

CTC Representative with Spanish and English

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a world-renowned giant operating in the field of consumer goods.
We are looking for confident, customer-focused and dynamic people for the role of CTC
Representative with Spanish and English.

Responsibilities

Essential Duties and Responsibilities:
* Handling customer’s requests, issues and needs, ensuring timely and accurate resolution;
* Utilizing available technology tools and providing supporting documentation as needed
and/or requested;
* Ensuring high quality service is provided with every encounter;
* Striving to improve quality of the end-to-end process by identifying arising issues and
suggesting solutions;
* Supporting team members and team lead and offering feedback when needed.

Requirements and necessary skills

Requirements:
* Good command of Spanish and English, both written and verbal;
* University degree education;
* Skills and experience are desirable (preferably SAP and/or SAGE);
* Previous experience in similar position and/or shared services averment is required;
* Able to analyze, make decisions and act accordingly;
* Confident and customer-focused team player.

We offer

Our client offers:
* Attractive salary and additional rewards and recognition program;
* Social benefits, activities and discounts for employees;
* Flexible working and hybrid model available;
* Opportunities for career growth and development;
* Excellent wellbeing conditions;
* Latest tools and friendly, supportive work atmosphere.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CTCRSE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Contact Information

Phone: 0885 865 066

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