Easy Consult is the fastest growing Bulgarian Recruitment company
on the market, focused on Experts and Management search in a broad
range of industries and job roles. Our team is dedicated to the
idea of delivering timely and customized services to the clients Ц
some of the most prominent and preferred employers in the
On behalf of one of our clients we are looking for Content Moderator with Hungarian language to join their team. If you are a person interested in the field of BPO sphere, then please continue reading this job ad.
As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.
Х Review content (video, image, text) and conduct the content
quality control, ensuring the content complies with local policies
Х Become and remain knowledgeable about online community standards
Х Interpret and apply complex policies and guidelines to content
Х Review the reported content within agreed turnaround times and standards of quality
Х Escalate issues outside the company policy
Х Ensure legal compliance and safety of content uploaded to the short video platforms
Х Develop, improve and maintain standards for the security of the online communities, being able to achieve high monthly goals regarding quantity and quality
Х Improve the content management strategy for the short video platforms
Х Coordinate with supervising departments for timely management of content that violates our regulations.
Х Serve as an advocate for the user community
Х Investigate and resolve issues regarding content that is reported for account support and/or safety; flag for action, and resolve within agreed-upon turnaround times and standards of quality
Х Understand and remain up to date with client policies and guidelines; resolve inquires according to defined policies and procedures
Х Fulfill base productivity and quality requirements
Х In the context of this role, individuals may be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employeesТ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.
Phone: 0885 02 04 30