Easy Consult is the fastest growing Bulgarian Recruitment company
on the market, focused on Experts and Management search in a broad
range of industries and job roles. Our team is dedicated to the
idea of delivering timely and customized services to the clients –
some of the most prominent and preferred employers in the
country.
On behalf of one of our clients we are looking for Content
Moderator with Hungarian language to join their team. If you are a
person interested in the field of BPO sphere, then please continue
reading this job ad.
As a Content Reviewer, you will be responsible for analyzing and
reviewing user profiles, videos, and text-based content and/or
investigating, escalating and/or resolving issues that are reported
by users or flagged by the system. You will use your
problem-solving skills to continuously deliver value to our
clients, while making a larger impact on society.
• Review content (video, image, text) and conduct the content
quality control, ensuring the content complies with local policies
and regulations
• Become and remain knowledgeable about online community
standards
• Interpret and apply complex policies and guidelines to
content
• Review the reported content within agreed turnaround times and
standards of quality
• Escalate issues outside the company policy
• Ensure legal compliance and safety of content uploaded to the
short video platforms
• Develop, improve and maintain standards for the security of the
online communities, being able to achieve high monthly goals
regarding quantity and quality
• Improve the content management strategy for the short video
platforms
• Coordinate with supervising departments for timely management of
content that violates our regulations.
• Serve as an advocate for the user community
• Investigate and resolve issues regarding content that is reported
for account support and/or safety; flag for action, and resolve
within agreed-upon turnaround times and standards of quality
• Understand and remain up to date with client policies and
guidelines; resolve inquires according to defined policies and
procedures
• Fulfill base productivity and quality requirements
• In the context of this role, individuals may be exposed to
potentially disturbing content, and will need a level of resilience
and maturity. We care for our employees’ safety and well-being and
ensure that they have the support and resources needed to execute
the responsibilities of their roles.
Phone: 0885 02 04 30
