Astrea Recruitment
20 - 50 служителя Apply See employer
Care Centre Representative with Dutch, Finish, Norwegian, Swedish, French and English
Sofia
full-time

Care Centre Representative with Dutch, Finish, Norwegian, Swedish, French and English

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – well-known company, offering customer-related services and
solutions. We are searching for communicative, organized and motivated people for the role
of Care Centre Representative with Dutch, Finish, Norwegian, Swedish, French and English.

Responsibilities

Essential Duties and Responsibilities:
* Communicating to customers via email, inbound and outbound calls;
* Listening closely and identifying cause of the issue;
* Searching for solutions while taking in account customer’s needs;
* Offering helpful information and guiding customers through the resolution process;
* Taking care to listen and empathize, providing great customer experience;
* Striving towards harmony and maintaining good working atmosphere.

Requirements and necessary skills

Requirements:
* Fluency in Dutch, Finish, Norwegian, Swedish or French and English language;
* PC user and MS Office skills;
* Customer-oriented with great communication skills;
* Cooperative, ready to help and work as a part of the team;
* Driven, organized and ready to learn;
* Problem-solver, willing to explore different options.

We offer

Our client offers:
* Attractive salary;
* Working on shifts and from the comfort of your home;
* Training, for first 2 weeks (from the office);
* Transportation allowance, a fully covered medical plan and life insurance;
* Opportunities to grow and advance your career;
* Pleasant and supportive work atmosphere.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CCRDFNSF)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Contact Information

Phone: 0885 865 066

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