Astrea Recruitment
20 - 50 служителя Apply See employer
Customer Care Logistics Representative
Sofia
full-time

Customer Care Logistics Representative

Sofia full-time

About us

Astrea was found in 2007 with one principal mission – to be different. We transformed
this vision into a key driver of our efforts to be always available when our clients or
partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – one of the world leaders in the supply chain management
services – we are looking for professional, career-oriented individuals to join our
client`s team for the role of Customer Care Logistics Representative.

Responsibilities

Essential Duties and Responsibilities:
*Communication via inbound and outbound calls or other channels;
*Advising clients with the highest level customer support in the best timely manner;
*Transfer specific problems to the correct level of support;
*Manage and update the existing database with at most accuracy;
*Follow strictly the guidelines and policies of the company.

Requirements and necessary skills

Requirements:
*Proficiency in English both spoken and written;
*Excellent communication skills;
*Previous customer service experience will be an advantage;
*Computer literacy;
*Ability to remain calm under pressure and make decisions.

We offer

Our client offers:
*Competitive salary;
*Excellent social benefits;
*Hybrid work model;
*Modern working space and great location of the office;
*Full time employment with regular working hours.

If you are interested, challenged and convinced that you would be an appropriate
candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. MV_CSLR).
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Contact Information

Phone: 0885 865 066

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