Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a multinational giant providing professional services in the field of
informational technology. We are looking for motivated, organized and friendly individuals for
the role of Guarantee Expert with Italian, French, German and English.
Essential Duties and Responsibilities:
* Offering support to customers with guarantee issues;
* Reaching details around the guarantee, asking for relevant information from various parties
involved and making the final decision regarding coverage and insurance.
* Keeping the smooth flow of information between all parties involved and ensuring that everybody is up-to-date in a timely manner;
* Handling and solving the issues according to company procedures guidelines;
* Collecting and storing data in accordance to internal company regulations;
* Demonstrating professionalism and striving towards providing the best customer experience;
* Maintaining collaborative and positive work atmosphere by seeking and offering guidance when needed.
Phone: 0885 865 066