Astrea was found in 2007 with one principal mission – to be
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – a leading multinational company – we are looking for Customer Support Specialist with Italian, French or German and English.
Essential Job Duties and Responsibilities:
* Provides entry level support for network and telecom infrastructure;
* Meet individual customer service call volume and quality expectations;
* Act as the primary contact for eligibility updates to ensure clients' records are loaded in a timely manner;
* Develop and maintain an active sales funnel of opportunities connected with the product portfolio;
* Support special campaigns and the tracking of results associated with these projects.
Phone: 0885 865 066