Astrea Recruitment
20 - 50 служителя Apply See employer
Product Support Representative with Italian, French, German, Dutch and English
Sofia
full-time

Product Support Representative with Italian, French, German, Dutch and English

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a leader in their field, providing outstanding customer experience
solutions. We are looking for open, capable, team-oriented people for the role of Product
Support Representative with Italian, French, German, Dutch and English.

Responsibilities

Essential Duties and Responsibilities:
* Answering to customer’s requests, offering information and adequate help;
* Offering new products and presenting their new features;
* Building trust by dealing with issues quickly and effectively;
* Listening closely, showing understanding and care in order to ensure customer satisfaction;
* Thinking of ways to improve sales, customer loyalty and provided services;
* Updating information and helping team members and other sectors to improve their
performance and quality of service.

Requirements and necessary skills

Requirements:
* Great command of one of the main languages and English (both verbal and written);
* Previous experience in customer service and excellent phone manners;
* Communicative, open and customer-focused;
* Team-oriented and flexible, able to adapt to different people and situations;
* Driven, striving to provide the best customer experience and reach set goals and deadlines;
* High School diploma or higher and great PC user skillset.

We offer

Our client offers:
* Great paycheck and social benefits package (life insurance, medica plan, transport allowance);
* Performance based bonuses, yearly rewards and paid holiday;
* Remote position with available shifts and free weekends;
* Relocation package;
* Career growth and learning opportunities;
* Supportive and stimulating environment that encourages team work and growth.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_PSRIFGDE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Contact Information

Phone: 0885 865 066

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