Astrea Recruitment
20 - 50 служителя Apply See employer
Online Chat Support Agent with French, Italian, German and English – Late shifts

Online Chat Support Agent with French, Italian, German and English – Late shifts

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – well-known company operating in the online entertainment field. We
are on a lookout for bright, organized and results-driven individuals for the role of Online
Chat Support Agent with French, Italian, German and English – Late shifts.


Essential Duties and Responsibilities:
* Communicating with users mainly via live chat and email and dealing with their requests;
* Offering accurate, fast responses in a friendly and easy-to-understand manner;
* Expanding and using your knowledge of rules, regulations, products, promotions and
services in order to provide excellent service to the customers;
* Working in a dynamic and exciting environment day to day, striving to achieve set goals;
* Helping other team members and other sectors to ensure that everything runs smoothly
and without delays.

Requirements and necessary skills

* Excellent verbal and written skills in French, Italian or German and English language;
* Strong customer-focus and attention to their needs and requirements;
* Detail-oriented, motivated to use available information to find the right solution;
* Well organized, able to multitask and adapt quickly to changes;
* Tech-savvy and PC literate, able to use different communication and office tools;
* Available for work on Late shifts.

We offer

Our client offers:
* Great salary and additional benefits (various bonuses and stimulations);
* Health and dental insurance (for you and your partner and children);
* Transport and lunch allowances;
* Provided training and opportunities for further growth and development;
* Sports and other group activities with other colleagues;
* Exciting and stimulating work atmosphere.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_OCSAFIGE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Contact Information

Phone: 0885 865 066

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