Astrea Recruitment
20 - 50 служителя Apply See employer
1st Level Technical Support with German, Turkish, Polish, French and English
Sofia
full-time

1st Level Technical Support with German, Turkish, Polish, French and English

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – world-renowned company, offering its services in various fields. We
are on a search for customer-oriented, bright and driven people for the role of 1st Level
Technical Support with German, Turkish, Polish, French and English.

Responsibilities

Essential Duties and Responsibilities:
* Serving as a first point of contact to new and existing customers;
* Dealing with a range of issues such as technical, formal and administrative issues and offering solutions and guidance;
* Logging new and keeping existing logs up-to-date;
* Escalating the difficult cases further and in accordance with company’s guidelines;
* Ensuring that deadlines are met and activities are carried out as per schedule;
* Helping other colleagues and contributing to team efforts to meat pre-set goals.

Requirements and necessary skills

Requirements:
* Formidable German, Turkish, Polish, French and English skills (verbal and written);
* Interest in technology and good PC user skills;
* Great interpersonal skills and customer-orientation;
* Eager to learn and improve, motivated and able to adapt to changes with ease;
* Team-player attitude and willingness to help and be of service;
* A knack for analysing the situation and finding solutions.

We offer

Our client offers:
* Amazing salary and additional benefits;
* Standard working time and week (free weekends);
* Initial training is provided (lasting 6 weeks);
* Opportunity to work with and learn from the best people;
* Full-time job with different career-advancing options available;
* Pleasant and modern office-space and great work atmosphere.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N MZ_TSGTFPE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Contact Information

Phone: 0885 865 066

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