Astrea Recruitment
20 - 50 служителя Apply See employer
Phone Support with German, Norwegian, Finish, Danish, Dutch, Swedish and English
Sofia
full-time

Phone Support with German, Norwegian, Finish, Danish, Dutch, Swedish and English

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a global giant, leading the field of customer experience into the future
with their innovative solutions. We are on a lookout for friendly, communicative and positive
individuals for the role of Phone Support with German, Norwegian, Finish, Danish, Dutch,
Swedish and English.

Responsibilities

Essential Duties and Responsibilities:
* Leasing with customers and listening to their questions and issues;
* Providing answers and solutions for customers and dealing with their issues case by case;
* Keeping track of repeating issues and reporting on issue trends to your supervisors;
* Making sure that information about every interaction is recorded for future reference;
* Working closely with the rest of your team and supporting each other in providing the best
customer experience.

Requirements and necessary skills

Requirements:
* Excellent German, Norwegian, Finish, Danish, Dutch and Swedish and good English skills;
* Familiarity with iOS and Android OS use and features;
* Active listener and great communicator, able to provide a pleasant experience;
* Driven to help and contribute to team’s efforts and has a team-player attitude;
* Bright and friendly, eager to learn and improve personal performance.

We offer

Our client offers:
* Amazing salary and various perks (health insurance, transport allowance, various discounts
and offers such as classes, courses, food vouchers, sports cards…);
* Flexible working hours and paid annual leave;
* Full time job with opportunities for further growth and development of your career;
* Fully paid initial training and various learning opportunities for our employees;
* Positive working environment and modern office space with great staff facilities.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N MZ_PSGNFDDS)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Contact Information

Phone: 0885 865 066

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