Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be
always available when our
clients or partners need us to advise and guide them in taking
important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – well-known company offering services and
products in the field of
customer experience management. We are on a search for motivated,
organized and customer-focused team players for the role of Call
Centre Agent with Romanian, Hungarian,
Slovak and English (PTE and FTE).
Essential Duties and Responsibilities:
* Responding to various customer requests via email, phone and
chat;
* Investigating customers’ issues, offering solutions and guiding
customers through the issue
solving process;
* Offering info and advice to customers relating to company’s
products and services;
* Keeping accurate and up-to-date records of every interaction with
customers;
* Providing a professional and pleasant experience and ensuring
customers’ satisfaction;
* Working in tandem with other colleagues, assisting and offering
advice when needed.
Phone: 0885 865 066
