Astrea Recruitment
20 - 50 служителя Apply See employer
Tech Assistance Agent with Dutch, French, German, Italian and English

Tech Assistance Agent with Dutch, French, German, Italian and English

Varna full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – innovator in the business process outsourcing field. We are looking
for adaptable, friendly, communicative and team-oriented individuals the role of Tech Assistance Agent with Dutch, French, German, Italian and English.


Essential Duties and Responsibilities:
* Offer technical assistance to employees of pharmaceutical companies;
* Communicating with care, respect and understanding;
* Helping with both software and hardware issues (peripheral devices);
* Tackling the software issues (software access, change pf passwords, antivirus software updates…);
* Providing through and accurate solutions in a timely manner;
* Keeping up with the company quality standards and insuring the best customer experience.

Requirements and necessary skills

* Fluent in Dutch, French, German, Italian and English language;
* Strong skillset and experience in working with: MS Office package, Wi-Fi, Windows 10,
IOS-iPhone, iPad, VPN…;
* Skilled communication and interpersonal skills;
* High school diploma;
* Willingness to learn, positive and team-player attitude;
* Adaptable and willing to work on shifts.

We offer

Our client offers:
* Competitive remuneration and performance bonuses;
* Social benefits package;
* Chance to practice foreign language skills and attend different trainings;
* Various opportunities for career development and growth within the company;
* Fresh, lively and friendly work environment.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_TAAF)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Contact Information

Phone: 0885 865 066

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