Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – innovator in the business process outsourcing field. We are looking
for adaptable, friendly, communicative and team-oriented individuals the role of Tech Assistance Agent with Portuguese, Spanish, Finnish, Czech, French, German, Italian and English.
Essential Duties and Responsibilities:
* Offer technical assistance to employees of pharmaceutical companies;
* Communicating with care, respect and understanding;
* Helping with both software and hardware issues (peripheral devices);
* Tackling the software issues (software access, change pf passwords, antivirus software updates…);
* Providing through and accurate solutions in a timely manner;
* Keeping up with the company quality standards and insuring the best customer experience.
Phone: 0885 865 066