Paynetics is a leading fintech company, founder of the Bulgarian
Fintech Association. Grounded in financial services, with offices
in Bulgaria and the UK, we have built a team of passionate and
enthusiastic professionals, on a mission to change the world of
payments. We have launched the first mobile payment app in
Bulgaria, the first utilities payment app in the UK, one of the
first automated loyalty solutions in the US and a game changing
payment acceptance solution with patent pending.
We are looking for a highly motivated ACCOUNT MANAGER to join our team. As product and industry experts, our Account Managers are strategic assets to our merchants. They focus first and foremost on understanding the unique needs of a merchant and delivering insight and solutions that meet those needs. As such, they accept end-to-end ownership of the success and satisfaction of the merchants in their care.
• Relationship management: build and drive strong relationships
with key merchant contacts and leverage those relationships to
drive the best possible merchant experience.
• Strategic consultation: become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy. Also provide a feedback loop for Paynetics, by gathering merchant's feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Portfolio growth: grow our relationship and business with assigned merchant accounts to help them grow, while also meeting our strategic and financial targets.