(Graduate) Medical Information Specialist with German
Work from home
full-time

(Graduate) Medical Information Specialist with German

Work from home full-time

About us

PPD is now part of Thermo Fisher Scientific. As the world leader in serving science, our Mission is to enable our customers to make the world healthier, cleaner and safer. We are excited about the opportunities this combination brings to enhance our comprehensive end-to-end offering, enabling customers to move rapidly from scientific idea to approved medicine.

At Thermo Fisher Scientific, youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on now and in the future.

Responsibilities

Within Medical Communications, we improve patient health by supplying medical information services to our customers, patients and healthcare providers. We engage with healthcare professionals, regulatory agencies and pharmaceutical customers to help them navigate regulatory and compliance requirements around the world. We run medical information inquiries, document adverse events and product complaints, report product launches, prepare standard responses to inquiries and develop process improvements for customer implementation.
We are looking for a (Graduate) Medical Information Specialists with German (remote opportunity) for our growing department. Join a team of energetic healthcare professionals supporting one or more pharmaceutical/biotech companies.

As a front-line specialist in our medical information contact center you will represent PPD and the client(s) by providing concise, accurate and non-promotional information regarding the clients medicinal products or devices to healthcare professionals and patients.

A day in the Life:
Receiving medical information enquiries through various communication channels and documenting them in the appropriate database
Triaging and responding to the medical enquiries using client approved resources
Identifying, capturing, reporting, and following up on adverse events and product complaints in compliance with established timelines and organizational, client and regulatory guidelines
Maintaining and demonstrating advanced knowledge of project and corporate policies and procedures
Attending team and client meetings
Performing assigned peer quality reviews
Performing other ad-hoc activities according to PPD and client procedures

Requirements and necessary skills

Keys to Success:

Education
A degree in a scientific subject area or life science degree e.g. Medicine, Pharmacy, Veterinary Medicine, Dentistry.
Fluency in German and English

Knowledge, Skills, Abilities
Capability to efficiently use computer systems (hardware and software)
Organizational and time management skills
Attention to detail
Customer service oriented - compassionate, empathetic, patient
Ability to work independently as well as part of a team
Ability to maintain a positive and professional manner in challenging circumstances

We offer

What we offer:
Learning and development programme, ensuring you reach your potential
Extensive benefits package based around the health and well- being of our employees
Competitive salary
Flexible working culture with work- life balance and possibility for remote working
Collaborative and friendly environment
Global exposure and opportunity to work on international assignments

Our 4i Values:  

Integrity Innovation Intensity Involvement 

 If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the worlds most urgent health needs, submit your application wed love to hear from you! 
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