PPD is now part of Thermo Fisher Scientific. As the world leader in
serving science, our Mission is to enable our customers to make the
world healthier, cleaner and safer. We are excited about the
opportunities this combination brings to enhance our comprehensive
end-to-end offering, enabling customers to move rapidly from
scientific idea to approved medicine.
At Thermo Fisher Scientific, you’ll discover meaningful work that
makes a positive impact on a global scale. Join our colleagues in
bringing our Mission to life - enabling our customers to make the
world healthier, cleaner and safer. We provide our teams with the
resources needed to achieve individual career goals while taking
science a step beyond through research, development and delivery of
life-changing therapies. With clinical trials conducted in 100+
countries and ongoing development of novel frameworks for clinical
research through our PPD clinical research portfolio, our work
spans laboratory, digital and decentralized clinical trial
services. Your determination to deliver quality and accuracy will
improve health outcomes that people and communities depend on – now
and in the future.
Within Medical Communications, we improve patient health by
supplying medical information services to our customers, patients
and healthcare providers. We engage with healthcare professionals,
regulatory agencies and pharmaceutical customers to help them
navigate regulatory and compliance requirements around the world.
We run medical information inquiries, document adverse events and
product complaints, report product launches, prepare standard
responses to inquiries and develop process improvements for
customer implementation.
We are looking for a (Graduate) Medical Information Specialists
with German (remote opportunity) for our growing department. Join a
team of energetic healthcare professionals supporting one or more
pharmaceutical/biotech companies.
As a front-line specialist in our medical information contact
center you will represent PPD and the client(s) by providing
concise, accurate and non-promotional information regarding the
client’s medicinal products or devices to healthcare professionals
and patients.
A day in the Life:
• Receiving medical information enquiries through various
communication channels and documenting them in the appropriate
database
• Triaging and responding to the medical enquiries using client
approved resources
• Identifying, capturing, reporting, and following up on adverse
events and product complaints in compliance with established
timelines and organizational, client and regulatory guidelines
• Maintaining and demonstrating advanced knowledge of project and
corporate policies and procedures
• Attending team and client meetings
• Performing assigned peer quality reviews
• Performing other ad-hoc activities according to PPD and client
procedures
