MMD Smart is an international company that provides best solutions in communication. We cooperate with the largest telecom operators around the world so that people from different countries can call each other or send SMS. We stand behind our mission to help companies Connect. Engage. Smile. We have a new vacancy - Customer Care Specialist. For this vacancy, your experience is not a prirority, the only thing that is important for us is the desire to learn new things and develop in the field of telecommunications.
- Communicate with customers and solve problems their problem
- Report about problems to neighboring teams: account managers, technical specialists, developers.
- Coordinate and monitor the problem solving process, receive feedback from the client and neighboring teams