French Speaking Travel Experience Advisor_Work from home Bulgaria

Bulgaria full-time Between 2000 and 3000 bgn

About us

We are seeking a French Speaking Travel Experience Advisor to support customers in Sofia, Bulgaria. As a Travel Experience Advisor, you will be responsible for providing exceptional customer service and support to the French-speaking community of guests and hosts.

Location: Remote in Bulgaria

Working Hours: Rotating Shifts Monday to Sunday

Salary: 2600 BGN gross

Responsibilities

Provide outstanding customer service to guests and hosts via phone, email, and chat.
Help guests with reservations, booking issues, and travel-related inquiries.
Support hosts with account-related questions and technical issues.
Troubleshoot and resolve issues related to guest stays, including refunds and cancellations.
Collaborate with cross-functional teams to improve the overall customer experience.

Requirements and necessary skills

Fluency in French
Strong written and verbal communication skills in English.
Strong problem-solving skills and ability to multitask.
Ability to work in a fast-paced and dynamic environment.
Strong attention to detail and organizational skills

We offer

Competitive salary and benefits package.
Opportunity to work for a global, fast-growing company.
Relocation package to Sofia, Bulgaria, including assistance with finding accommodation and settling in.
Exciting career growth opportunities within the company.
Supportive and collaborative team environment.
If you are passionate about providing exceptional customer service and want to work for a company that values diversity and inclusivity, we encourage you to apply for this exciting opportunity
RELOCATION PACKAGE:

1 month accommodation upon arrival
Flight refund of up to 150
Help with finding accommodation
Note: Must be eligible to work in Bulgaria

Apply See employer E-mail this job Salary info