Adecco Bulgaria
50 - 300 служителя Apply See employer
Customer support agent with German
Варна
full-time

Customer support agent with German

Варна full-time

About us

Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group connects over 500,000 external colleagues with clients each day through its network of more than 6,700 branches, with 36,000 full-time employees in over 60 countries and territories around the world. Recruitment license from National Agency of Employment №1814 from 08.12.2014


Our client is “Incantare” Ltd. - a fast-growing and ambitious company focused on home-related web shops combined with physical showrooms in the Netherlands. The company sales kitchen and bathroom products. Their current strategy is to target on the countries within the EU.


Given the growth within the company, we are looking for a communicative employee to occupy the position:


Customer support agent with German

Responsibilities

Your role:

• Answer clients’ queries in a timely and professional manner by phone, email, live chat;
• You must always provide the most accurate and complete information to customers regarding products, pricing information, delivery status etc.;
• You will make offers to the clients;
• Maintain accurate client data records on the database;
• Collaborate with other team members.

Requirements and necessary skills

You must have:

• Fluency in German;
• Working level of English is considered a plus;
• Experience in a customer service environment;
• Excellent communication skills;
• Excellent typing and computer skills;
• Willingness to travel in business trips when necessary.

We offer

The company offers:

• Full time position (5 days per week);
• Attractive salary;
• Social benefits – sports card and additional health insurance;
• 13th salary in the end of the year;
• 25 days annual paid leave;
• Informal atmosphere;
• Hybrid working model after the first couple of months.

Contact Information

Phone: 0884296041

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