Hewlett Packard Enterprise is the global edge-to-cloud company
advancing the way people live and work. We help companies connect,
protect, analyze, and act on their data and applications wherever
they live, from edge to cloud, so they can turn insights into
outcomes at the speed required to thrive in today’s complex world.
Our culture thrives on finding new and better ways to accelerate
what’s next. We know diverse backgrounds are valued and succeed
here. We have the flexibility to manage our work and personal
needs. We make bold moves, together, and are a force for good. If
you are looking to stretch and grow your career our culture will
embrace you. Open up opportunities with HPE.
Manages service requests through different access channels
Ensures that the customer is entitled to the service, validates
customer contract details
Manages customer expectations and identifies customer problems
Performs re-entitlement and clarification and contacts customer in
case clarifications are needed
Performs end-to-end monitoring of critical events and ensures fluid
handling
Handles on time customer escalations and complex situations
Телефон: +359 2 815 2030
