SAMEX operates KFC restaurants in Bulgaria since 1994. We are the first Quick Services Operator of an international brand in Bulgaria.The main contribution to our achievements is our team of smiling and enthusiastic employees who daily provide our customers with delicious and quality food served with a smile. The people on our team are responsible to the chain's customers, and we are responsible to our people.We are looking for Home Delivery Manager to become part of our Ops Team.This is a role for aspiring leaders who is looking forward to build and develop the business to a different level. Reporting directly to the Ops Leader, this role manages the future development and expansion of KFC stores nationwide.
Objectives of this role:
Manage Budgets – set targets and achieving breakthrough results via
different opearations techiniques.
Provide excellent customer service and build customer loyalty by
delivering KFC product in a timely, cordial manner
Ensure orders are delivered accurately and in good condition and in
line with our SOS / speed of service – 30 min for delivery)
Communicate any issues or delays and resolve problems
efficientlyRepresent the company with excellence and treating
customers with respectWhat will be your main scope of
responsibilities:
Manage own delivery (100 + drivers) , delivery locations and
aggregators (GLOVO and Takeaway) being a contact person
Sets and agrees goals for the level of sales and expenses in a
monthly and annual plan for the unit. Uses appropriate business
control methods in order to achieve them.
Works to protect the assets of the company in view of the
requirements of the company regulations.
Achieves and maintains optimal hygiene standards and ensures
compliance with all legal requirements regarding hygiene and safe
working conditions.
Plans and requests funds necessary for the effective implementation
of the functions, controls their expenditure.Participates in
monthly Management Councils, participates in meetings of
restaurants and units of the chain, providing an activity report
Phone: 02/ 819 7 900
